FAQs | SEEQ SUPPLY

Order Questions:

Can I edit or cancel my order?

To ensure a quick delivery we do our best to fulfill and ship out orders out asap. We can't guarantee you'll be able to cancel or edit your order. However, please contact support@seeqsupply.com and one of our team members can see if we can accommodate the request.

Where is my order?

You can track your order by heading here: https://seeqsupply.com/apps/wonderment/tracking If you have further questions about your order please reach out to support@seeqsupply.com

Product Questions:

Is SEEQ Protein gluten free?

Yes!

Is SEEQ Protein dairy free?

Our product has 0 grams of lactose but it still contains milk. Unfortunately, we don't have a non-dairy powder available yet!

I have a peanut allergy, does your product contain nuts?

Our products are Peanut & Tree nut Free and are made in a Peanut or Tree nut Free Facility.

Does SEEQ contain caffeine?

There is no caffeine in our products.

Is SEEQ Protein keto friendly?

Yes!

Do you offer a vegan option?

Unfortunately, our product is not vegan as it does contain dairy. We hope to offer a vegan option in the future!

Is SEEQ Protein Kosher or Halal?

Our protein is not classified as kosher or halal.

What is the amino acid breakdown?

In one scoop there are 4.5 grams of BCAA’s that come from the protein. Here is the breakdown: 2.3 grams Iso-Leucine, 1.2 grams Leucine, 1 gram Valine.

Why do you use Silicone?

Silicone also known as Polydimethylsiloxane, Methylated Silica, is in our formula to help with the foaming of the product.

What sweeteners are in your products?

Our product uses both sucralose and stevia as sweeteners.

What is the Prop 65 Warning?

Prop 65 warnings are legally required for any product produced in a manufacturing plant or a product that includes imported ingredients that do business in California. Just to reassure you, there are no ingredients in the product itself that are known to cause cancer or reproductive harm.You can learn more by heading here: https://www.p65warnings.ca.gov/

Is SEEQ NSF certified?

We are not NSF Certified however, our product is made in a GMP Compliant facility and goes through a 5-7 day testing period before we receive it and contains no banned substances.

Shipping & Returns:

What is your shipping or return policy?

View our shipping and return policy here

When will my order ship?

We will send you an e-mail notification with your shipping tracking number and a link to where you can track it online as soon as your order is packed.

For domestic shipments, please allow at least 5-7 business days for the package to be delivered. Orders placed on Saturdays and Sundays, during promotions and around holidays may take additional time processing due to increased order volume and shipping carrier delays/schedules. Rest assured, our team's goal is to get your order to you as quickly as possible, even during these times. We appreciate your patience! If you have any questions about your estimated delivery time, please reach out to our Customer Service Team at support@seeqsupply.com who can assist.

Do you ship to Canada or Internationally?

We’re hoping to offer this in the future! You can sign up to be notified when we offer International shipping here and Canada shipping here.

Do you ship to APO/FPO/DPO?

Yes; however, transit times may take longer than normal shipments.

What should I do if my order was marked delivered, but I haven’t received it?

Please allow 3-5 business days for the package to be delivered. At times, shipping carriers mark a package as delivered but will not deliver it until a later time. If your package has not arrived after the 5th business day, please reach out to us at support@seeqsupply.com and we can further assist you.

Are there shipping delays during the holiday season?

During the months of November and December, you may experience shipping delays due to the holidays, influx of orders, and shipping carriers requiring additional time to get you your package.

Rest assured, our team is working around the clock to ensure we get your orders to you as quickly as possible! If you have any questions, please reach out to our Customer Service Team at support@seeqsupply.com

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